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About
Shipping & Return
Effective Date: 2024-07-28
Shipping
Package origin and available shipping options may vary depending on the destination country, season, and current shipping location (currently from Los Angeles, USA; last updated 2024-05-03).
Ready-to-ship items are dispatched within 2-3 working days after the order is received. For made-upon-order items, please allow the dedicated production time noted under each product description. Orders containing made-upon-order items will be dispatched once all items are ready.
Please note that delays may occur due to shipping destination, customs clearance, or seasonal impacts. Tracking information is provided with every order.
You may be obligated to pay duties, fees, or import taxes upon delivery. These charges are determined by your local customs authority. For more details, please consult your local customs office.
Liability for Damages or Loss
We are not liable for any damages or loss once the package has been dispatched. If you receive damaged goods or your package is lost in transit, please contact us immediately at 101eproject.info@gmail.com for assistance.
All Sales Are Final
All sales are final. Due to the nature of our shop, we do not offer returns or exchanges. Please ensure you review all product details and contact us at 101eproject.info@gmail.com with questions before placing an order.
THANK YOU FOR YOUR UNDERSTANDING!